> ## Documentation Index
> Fetch the complete documentation index at: https://filla.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Confirmation emails

> Send a personalized email to respondents automatically after they submit your form.

## What confirmation emails do

A confirmation email is sent to the respondent's email address immediately after they submit. It can confirm receipt, include a summary of their answers, provide a link to edit their submission, and communicate next steps.

## Setting up a confirmation email

<Steps>
  <Step title="Open form settings">
    Click the gear icon in the editor toolbar to open the Form Settings dialog.
  </Step>

  <Step title="Go to the Notifications section">
    Select **Notifications** in the settings sidebar.
  </Step>

  <Step title="Enable the confirmation email">
    Toggle **Confirmation email** on. (You need at least one email field on the form for the toggle to be active.)
  </Step>

  <Step title="Configure the settings">
    Pick the email field under **Send to**, then set the subject line and (optionally) the body.
  </Step>
</Steps>

## Settings reference

| Setting                                     | Description                                                                                    |
| ------------------------------------------- | ---------------------------------------------------------------------------------------------- |
| **Confirmation email**                      | Toggle to activate the confirmation email.                                                     |
| **Send to**                                 | The email field on the form whose value Filla sends the confirmation to.                       |
| **Subject**                                 | The email subject. Type `@` to insert submitted field values.                                  |
| **Customize email body**                    | Reveal a rich text editor for the email body. Supports formatting and `@` variable references. |
| **Add reply-to address**                    | Reveal an optional reply-to email field. If blank, replies go to Filla's sending address.      |
| **Include a copy of their answers**         | When on, a summary of all submitted field values is appended to the email. Default: on.        |
| **Include a link to edit their submission** | When on, a link to edit the submission is included in the email. Default: off.                 |

## Writing the email body

The body uses a rich text editor. You can:

* Add bold, italic, headings, and lists
* Insert links
* Reference submitted values with `@` mentions (type `@` to open the field picker)
* Personalize the message for each respondent

**Example subject:** `Thanks for applying, @{First Name}!`

**Example body:**

```
Hi @{First Name},

We've received your application for @{Job Title}.
Our team will review it and follow up at @{Email} within 3 business days.

Best,
The Team
```

## Including an answers summary

When **Include a copy of their answers** is enabled, a summary of all submitted field labels and values is appended below your email body. This gives respondents a record of exactly what they submitted.

## Including an edit link

When **Include a link to edit their submission** is enabled, the email includes a link the respondent can click to open the form pre-filled with their submission. This lets them update their answers after submitting.

<Warning>
  Edit links are not authenticated by default. Anyone with the link can edit the record. Add a Login page to your form if you need authenticated edits.
</Warning>

## Common questions

<AccordionGroup>
  <Accordion title="What email address does the confirmation come from?">
    Confirmation emails are sent from `noreply@inbox.filla.io` via Resend. The reply-to address is what you configure under **Add reply-to address**. Custom sending domains are not currently supported in the form editor.
  </Accordion>

  <Accordion title="Can I send the confirmation to multiple email addresses?">
    The confirmation email goes to the single email field you select. For notifying multiple people, use the admin notification feature instead.
  </Accordion>

  <Accordion title="Can I send different confirmation emails to different respondents?">
    Not with a single confirmation email setting. There is one template per form. Use automation webhooks to trigger your own email tool (like Mailchimp or SendGrid) with conditional logic for more complex scenarios.
  </Accordion>

  <Accordion title="Is there a delay before the confirmation is sent?">
    Confirmation emails are sent immediately after the record is saved to Airtable. There is usually a few seconds delay for the email to arrive.
  </Accordion>
</AccordionGroup>