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Documentation Index

Fetch the complete documentation index at: https://filla.io/docs/llms.txt

Use this file to discover all available pages before exploring further.

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What confirmation emails do

A confirmation email is sent to the respondent’s email address immediately after they submit. It can confirm receipt, include a summary of their answers, provide a link to edit their submission, and communicate next steps.

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Setting up a confirmation email

1

Open form settings

Click the gear icon in the editor toolbar to open the Form Settings dialog.
2

Go to the Notifications section

Select Notifications in the settings sidebar.
3

Enable the confirmation email

Toggle Confirmation email on. (You need at least one email field on the form for the toggle to be active.)
4

Configure the settings

Pick the email field under Send to, then set the subject line and (optionally) the body.

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Settings reference

SettingDescription
Confirmation emailToggle to activate the confirmation email.
Send toThe email field on the form whose value Filla sends the confirmation to.
SubjectThe email subject. Type @ to insert submitted field values.
Customize email bodyReveal a rich text editor for the email body. Supports formatting and @ variable references.
Add reply-to addressReveal an optional reply-to email field. If blank, replies go to Filla’s sending address.
Include a copy of their answersWhen on, a summary of all submitted field values is appended to the email. Default: on.
Include a link to edit their submissionWhen on, a link to edit the submission is included in the email. Default: off.

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Writing the email body

The body uses a rich text editor. You can:
  • Add bold, italic, headings, and lists
  • Insert links
  • Reference submitted values with @ mentions (type @ to open the field picker)
  • Personalize the message for each respondent
Example subject: Thanks for applying, @{First Name}! Example body: 
Hi @{First Name},

We've received your application for @{Job Title}.
Our team will review it and follow up at @{Email} within 3 business days.

Best,
The Team

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Including an answers summary

When Include a copy of their answers is enabled, a summary of all submitted field labels and values is appended below your email body. This gives respondents a record of exactly what they submitted. When Include a link to edit their submission is enabled, the email includes a link the respondent can click to open the form pre-filled with their submission. This lets them update their answers after submitting.
Edit links are not authenticated by default. Anyone with the link can edit the record. Add a Login page to your form if you need authenticated edits.

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Common questions

Confirmation emails are sent from noreply@inbox.filla.io via Resend. The reply-to address is what you configure under Add reply-to address. Custom sending domains are not currently supported in the form editor.
The confirmation email goes to the single email field you select. For notifying multiple people, use the admin notification feature instead.
Not with a single confirmation email setting. There is one template per form. Use automation webhooks to trigger your own email tool (like Mailchimp or SendGrid) with conditional logic for more complex scenarios.
Confirmation emails are sent immediately after the record is saved to Airtable. There is usually a few seconds delay for the email to arrive.