What confirmation emails do
A confirmation email is sent to the respondent’s email address immediately after they submit. It can confirm receipt, include a summary of their answers, provide a link to edit their submission, and communicate next steps.Setting up a confirmation email
1
Open form settings
Click the gear icon in the editor toolbar to open the Form Settings dialog.
2
Go to the Notifications section
Select Notifications in the settings sidebar.
3
Enable the confirmation email
Toggle Confirmation email on. (You need at least one email field on the form for the toggle to be active.)
4
Configure the settings
Pick the email field under Send to, then set the subject line and (optionally) the body.
Settings reference
Writing the email body
The body uses a rich text editor. You can:- Add bold, italic, headings, and lists
- Insert links
- Reference submitted values with
@mentions (type@to open the field picker) - Personalize the message for each respondent
Thanks for applying, @{First Name}!
Example body:
Including an answers summary
When Include a copy of their answers is enabled, a summary of all submitted field labels and values is appended below your email body. This gives respondents a record of exactly what they submitted.Including an edit link
When Include a link to edit their submission is enabled, the email includes a link the respondent can click to open the form pre-filled with their submission. This lets them update their answers after submitting.Common questions
What email address does the confirmation come from?
What email address does the confirmation come from?
Confirmation emails are sent from
noreply@inbox.filla.io via Resend. The reply-to address is what you configure under Add reply-to address. Custom sending domains are not currently supported in the form editor.Can I send the confirmation to multiple email addresses?
Can I send the confirmation to multiple email addresses?
The confirmation email goes to the single email field you select. For notifying multiple people, use the admin notification feature instead.
Can I send different confirmation emails to different respondents?
Can I send different confirmation emails to different respondents?
Not with a single confirmation email setting. There is one template per form. Use automation webhooks to trigger your own email tool (like Mailchimp or SendGrid) with conditional logic for more complex scenarios.
Is there a delay before the confirmation is sent?
Is there a delay before the confirmation is sent?
Confirmation emails are sent immediately after the record is saved to Airtable. There is usually a few seconds delay for the email to arrive.