Documentation Index
Fetch the complete documentation index at: https://filla.io/docs/llms.txt
Use this file to discover all available pages before exploring further.
What email intake does
Email intake lets your form accept submissions by email. Instead of filling out a web form, respondents send an email to an auto-generated mailbox address. Filla parses the email content and creates a record in your Airtable table.Setting up email intake
Email intake is selected when you create a form (the Intake method chooser). Once a form is in email intake mode, the editor shows an Email Intake pill in the header and the Form Settings dialog gains email-specific tabs.Capture modes
| Mode | How it works |
|---|---|
| AI | Filla uses AI to read the email and intelligently map content to your form fields. You can provide custom instructions to guide the parsing. |
| Sequential | Email content is mapped to fields in the order they appear on the form. |
AI instructions
When using AI capture mode, the AI instructions textarea lets you provide specific guidance. For example:- “The email subject line contains the project name. The body contains a description and budget amount.”
- “Extract the sender’s name from the signature block.”
Mailbox address
Each email intake form gets a unique mailbox address, generated automatically. You cannot customize this address. Share it with respondents or set up email forwarding from your own inbox. The mailbox address is shown in the General section of Form Settings (in place of the form link), and also in the Inbox tab.What changes in email intake mode
When a form is in email intake mode, many field-level settings are hidden because they do not apply to email-based submissions. Hidden settings include:- Placeholder text, default values, and display styles
- Show/hide rules and conditional read-only rules
- File upload restrictions (file type, max size, max count)
- Linked record editing, creating, and filtering options
- Email verification (OTP), phone format validation, and address autocomplete
Configuring the inbox
The Form Settings dialog shows three additional tabs when email intake is active:| Tab | What it shows |
|---|---|
| Inbox | Incoming emails and their processing status |
| Email Parsing | Parsing configuration and field mapping results |
| Recent Activity | A log of recently processed emails |
When to use email intake
- Collecting data from people who prefer email over web forms
- Processing inbound requests (support tickets, vendor submissions, RFPs)
- Automating data entry from structured email templates